Tiara Yachts Earns 17th Consecutive Award for Customer Service Excellence

Holland, Mich., Feb. 13, 2025 – Tiara Yachts, a family-owned manufacturer of American-made luxury watercrafts, has earned the 2024 Marine Industry Customer Satisfaction Index (CSI) award from the National Marine Manufacturers Association (NMMA). This marks the 17th consecutive year Tiara has earned the award, which recognizes outstanding customer satisfaction in the manufacturing industry. 

Winners were announced today during the Innovation Breakfast hosted by the NMMA. Tiara Yachts was recognized as a leading brand in the Fiberglass Outboard Boats category. 

“We are delighted to accept the CSI award once again,” said Tom Slikkers, CEO and President of Tiara Yachts. “The NMMA embodies excellence in our industry and earning this award reaffirms the effort our team invests to deliver exceptional customer experiences at Tiara. This achievement sets a strong tone for 2025, and we’re excited to continue delivering for our customers throughout the year.” 

The Marine Industry CSI Awards Program honors participating boat and engine manufacturers that actively measure customer satisfaction and pursue continuous improvement to better serve the customer. Award winners have achieved the highest level of customer contentment, as voted on by customers. Manufacturers must reach an independently measured standard of excellence in customer satisfaction of 90 percent or higher based on data collected from surveying those who have purchased a new boat or engine in past calendar year to be eligible for the award.

For more information regarding Tiara Yachts, visit tiarayachts.com.